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Our Terms, Your Account Rights

Deshi Solt operates under a clear set of legal terms that govern how your account, wallet activity, and access work. Availability of our services depends on your local law and eligible regions — read these terms before you open an account.

Account TermsPrivacy PolicyEligibility by RegionWallet RulesCookie Use
Deshi Solt Our Terms, Your Account Rights
LEGAL CONTACT PATHS

Reach Us on Policy Questions

If you have a question about these terms, your account data, or how a specific policy applies to your situation, our support team handles legal and account queries directly. You can reach us through live chat in the lobby, by email, or through the in-account help form — all three routes go to the same team.

Live Chat Open the chat widget inside your account dashboard. Our team responds to legal and policy queries during support hours — use this for urgent account questions.
Email Support Send your query to our support address listed in the account help section. Include your registered mobile number so we can locate your account quickly.
In-Account Form The help form under Account Settings lets you submit a written query with attachments. Useful for formal data requests or written confirmation of policy points.
HOW WE HANDLE DATA

Data, Cookies, and Account Security

We keep your account and transaction data secure through standard encryption on all connections. Here is how we handle the four areas that matter most to your account.

Data Retention

We hold your account data for as long as your account is open and for a defined period after closure. You can request a copy of your data or ask for deletion through the in-account help form.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from the settings panel in your browser.

Account Security

Login uses a one-time PIN sent to your registered mobile number. If you suspect unauthorised access, change your PIN immediately and contact support through live chat.

Policy Updates

When these terms change, we post the updated version with a new date and notify you via your registered mobile number. Continued account use after notification counts as acceptance.

Common Legal Questions Answered

These are the questions we hear most often about our terms, account rights, and data practices.

Account eligibility depends on your local law and the regions we currently serve. It is your responsibility to confirm that online casino access is permitted where you are before registering.

Submit a data request through the in-account help form under Account Settings. Include your registered mobile number and we will respond within the timeframe set out in our privacy policy.

Yes. Send a deletion request via the in-account help form or by email. We will process it in line with our retention obligations — some data may be held for a mandatory period after closure.

Transaction records tied to your bKash, Nagad, or Rocket deposits and withdrawals are retained as part of your account history. You can view them in the transaction log inside your account dashboard.

Contact our support team first through live chat or email. If a resolution cannot be reached through support, the dispute process outlined in the full legal terms document applies.

We update the terms when our services change. The current version date is shown at the top of the policy page, and we send a notification to your registered mobile number when a material update is made.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.