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How Deshi Solt Handles Your Personal Information

Your account with us — including your bKash, Nagad, or Rocket wallet details and activity history — is handled with clear rules about what we collect, why we collect it, and how long we keep it.

Account Data ProtectionWallet PrivacyYour Right to AccessCookie ControlsData Deletion Requests
Deshi Solt How Deshi Solt Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team can take that request directly. Use any of the channels below and mention your account email so we can locate your record quickly.

Team online

Live Chat

Open the chat widget from any page on Deshi Solt. Mention your account email and the nature of your data request so the team can route it correctly.

Email Support

Send your data request or privacy concern to our support address listed in your account settings. We aim to respond within a reasonable timeframe.

Account Settings

Some data preferences — including marketing communication opt-outs and cookie settings — can be managed directly from your account dashboard without contacting support.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We use SSL encryption across all account pages and payment flows, so data moving between your device and our servers is protected in transit. Account access requires your password plus a one-time code sent to your registered number — that two-step path means your account stays yours even if your password is compromised. We review data retention schedules periodically and remove records that no longer serve a legal or operational purpose.

Encryption in Transit Every page where you enter account details or initiate a payment runs over SSL. Your session data is not readable in transit by third parties.
Account Security Login requires a one-time code alongside your password. If you receive an OTP you did not request, contact support immediately via live chat.
Cookie Use We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust non-essential cookie preferences from your account settings.
Retention and Deletion Account data is kept while your account is active and for a legally required period after closure. You can request deletion of non-mandatory data by contacting support.

Common Questions About Your Privacy

These are the questions we hear most often about how your data is handled at Deshi Solt. If your question is not here, live chat is the fastest way to get a direct answer.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. We also log your transaction history and session activity tied to your account.

Only with the payment processor needed to complete your transaction. We share the minimum required — never your PIN or full credentials — and do not sell your payment data to any third party.

Contact us via live chat or the support email in your account settings. Include your registered email address so we can locate your record and respond within a reasonable timeframe.

Yes. You can request deletion of non-mandatory data through support. Some records must be kept for a legally required period after account closure, but we will explain exactly what applies to your case.

We use session cookies for login and analytics cookies to understand lobby usage. Non-essential cookies can be adjusted from your account settings without affecting your ability to deposit or play.

Your use of the platform and the data we process is subject to your local law and the eligible regions we serve. If you have questions about eligibility in your area, contact support directly.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.