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Terms That Cover Your Account on Deshi Solt

These terms set out what you agree to when you open and use your Deshi Solt account — from how deposits work through bKash, Nagad, and Rocket, to how we handle account access.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredAccount wallet rules included
Deshi Solt Terms That Cover Your Account on Deshi Solt
HOW WE HANDLE YOUR ACCOUNT

Security, Retention, and Your Account Rights

We take a few concrete steps to keep your account and wallet data secure. OTP verification is required on login from a new device, and any withdrawal request is matched against the mobile wallet number on file — bKash, Nagad, or Rocket — before it clears. Account data is retained for as long as your account is active and for a period after closure as required by applicable rules. You have the right to request a copy of the data we hold on your account or to ask us to correct it by contacting support.

OTP Login Verification

Every login from an unfamiliar device triggers an OTP check to your registered number. This stops unauthorised access before it reaches your wallet balance.

Wallet-Matched Withdrawals

We release withdrawals only to the bKash, Nagad, or Rocket number on your account. This rule protects your balance and prevents misdirected transfers.

Data Access Rights

You can request a summary of the account data we hold at any time. Submit the request through support and we will respond within a reasonable period.

Account Closure Process

To close your account, clear your balance to your registered mobile wallet, then raise a closure request in the Help Centre. We confirm closure by message.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If you have a question about how these terms apply to your account — a deposit hold, a withdrawal review, or an eligibility question — our support team can clarify. Reach us through the channels below and have your account details ready so we can pull up your wallet and transaction records quickly.

Live Chat Open the chat icon from your account dashboard to reach us directly. For terms or wallet questions, live chat is the fastest path to a real answer.
Email Support Send detailed account or terms queries to our support address listed in your account settings. Include your registered mobile wallet number for faster handling.
Account Help Centre The Help section inside your account covers common terms questions — wallet limits, account suspension steps, and how to raise a formal dispute.

Common Questions About These Terms

The questions below cover what most people ask about their account agreement, eligibility, and how these terms interact with local payments via bKash, Nagad, and Rocket.

These terms apply to anyone who opens a Deshi Solt account. Eligibility depends on your age under local law and whether Deshi Solt operates in your region.

We accept bKash, Nagad, and Rocket. The wallet number you use must match the one registered on your account — mismatched numbers go to a manual review hold.

One account per person is a firm rule under these terms. Duplicate accounts may be suspended and your balance held while we complete a review.

Contact support through live chat or email with your account details and the transaction reference. We review disputes and respond with a decision in writing.

We post any updates to this page. Continuing to use your account after a change is posted means you accept the updated terms. Close your account if you disagree.

We keep account data for a period after closure as required by applicable rules. You can request details of what we hold by contacting our support team.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.